Shipping & Returns

SHIPPING

Orders will be shipped via USPS First Class Mail the same or next business day (Monday-Friday) and should arrive in 1-4 business days. Please note: estimated delivery time is based from the day the order ships, not always the day it is placed! 

Please note, we are not responsible for lost and damaged goods that are not insured. Once a package is dropped off by USPS we are no longer responsible. If you would like your package insured, please select Priority Mail shipping at checkout. 

 

 **At this time we do NOT offer international shipping**

 

RETURNS

If you are unhappy with your purchase we would love to work with you to make things write. If your order arrives damaged or not as described we will provide a full refund (minus shipping) or a product exchange.

To a return a non-damaged item, you can mail it back within 14 days of receiving it for a full refund (minus shipping). And orders returned after the 14 days have passed will receive a 50% refund. 

Questions? Email us at hello@madisonco.co

 

 

CANCELLATIONS

Since orders are proceed within 12 hours, if you need to cancel your order please do so as soon as possible. Email hello@madisonco.co with your order number and receipt. Orders that have been shipped cannot be cancelled and would need to follow the return policy stated above.